Guarantee and Return Policy
If for any reason you are not completely satisfied with any of our products, simply return the items in the original packaging within 30 days and we will refund the full price of the hardware less any applicable shipping charges. Any returns received after 30 days will be subject to a 25% restocking fee. Items returned after 90 days with not be credited.
Sales Tax on Internet Orders
We are required by law to collect sales tax on all orders being shipped to locations within Idaho and Utah. Sales tax is calculated on the merchandise total. We do not collect sales tax on orders shipped to other states. However, you may be responsible for paying a sales/use tax to your state and /or local taxing authority .
Availability /Out of Stock/Discontinued Items
While we try to keep our online catalog up-to-date, occasionally an item you order may be out of stock or discontinued. In the case of an out-of-stock item, we will place the rest of your order, and put the out of stock item on back order. We will then notify you of the item on back order via email and the date it is expected in. It will be automatically sent to you when it is back in stock. If an item you ordered has been discontinued, we will notify you and let you know if there are any recommended replacement items.
Shipping & Handling
If you are ordering within the continental United States, you can expect your order within 7 to 10 business days, plus product availability. A shipping confirmation will be e-mailed to you when your order is shipped along With tracking information if applicable. To help expedite our order, please be sure that the billing Address and phone number you provide matches what is on file with your financial institution. Most orders are processed within 2 business days.